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Gary was amazing, such a benefit to our large conference transportation
We used Tropical Transportation to pull off the impossible and they did just that! Our Reservations Manager, Gary, was with me every step of the way to figure out bussing and cars from 4 different airports for our conference in Palm Coast and he made my job much easier. We had hundreds of people flying in and there was so much coordination from timing to consolidating buses to help keep costs down to even providing the driver’s info in case we had an issue. We also used them to hire a concierge at one of the busy airports to be certain that we didn’t leave anyone behind and everyone found the shuttle. I also rested easy knowing that he knew our needs backwards and forwards (literally) and assisted getting everyone to their destination in time and in comfort. I called Gary numerous times and he always answered the phone and he was always willing to help me with flight changes and passenger additions and deletions – I was really amazed at his patience and professionalism. I was so happy I was able to thank him in person on the day he showed up at the conference to check in on everything. Gary is a major asset to your company and one of the reasons I will use Tropical again for any transportation needs – no question! Thank you Gary and Tropical Transportation for helping us have an amazing event!
Response from TROPICAL TRANSPORTATION SERVICES, LLC
Thank you Angi for taking the time to leave a detailed review. We were happy to partner with you to make your event for your team members transportation needs simple and convenient, while maintaining cost controls, keeping a balance of minimizing wait times for shuttles while making cost effective schedules.
It was our pleasure to work with you and hope to have the opportunity to do so again in the future. Thanks again,